Shipping policy
Shipping & Delivery Policy
We currently deliver orders within Egypt.
Order Processing
Orders are prepared and dispatched after order confirmation. Processing times may vary during weekends, public holidays, promotional periods, and high-volume seasons.
Delivery Time
Estimated delivery times depend on your location and the courier service.
Delivery estimates are provided as a guideline and may occasionally be affected by circumstances outside our control.
Delivery Fees
Delivery charges are calculated according to the delivery location and will be displayed or communicated during the ordering process.
Delivery Information
Customers are responsible for providing accurate:
- Full name
- Mobile number
- Delivery address
- Area and governorate
- Any additional information required for successful delivery
Dimi’s Accessories is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If an order is returned to us because the customer was unavailable, could not be contacted, or provided incorrect delivery information, additional delivery charges may apply if the order is shipped again.
Order Inspection
We recommend checking your order as soon as it is received. If anything is missing, incorrect, or damaged, please contact us promptly.